Questo - Network Issues – Incident details

All systems operational

Network Issues

Resolved
Major outage
Started about 1 year agoLasted 4 days

Affected

Bot

Partial outage from 6:00 PM to 8:10 PM, Major outage from 8:10 PM to 5:34 PM, Operational from 5:34 PM to 5:47 PM, Under maintenance from 5:47 PM to 5:51 PM

API

Partial outage from 6:00 PM to 8:10 PM, Major outage from 8:10 PM to 5:34 PM, Under maintenance from 5:34 PM to 5:47 PM, Operational from 5:47 PM to 5:51 PM

Network

Partial outage from 6:00 PM to 8:10 PM, Major outage from 8:10 PM to 5:30 PM, Under maintenance from 5:30 PM to 5:34 PM, Operational from 5:34 PM to 5:51 PM

Database

Partial outage from 6:00 PM to 8:10 PM, Major outage from 8:10 PM to 5:34 PM, Operational from 5:34 PM to 5:51 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    A fault has been identified, and unfortunately, it will take an additional 1–3 business days to order the necessary parts/equipment.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.